Return Policy for Bookzon Shop
At Bookzon Shop, we strive to provide accurate and detailed descriptions of all our PDF books. If you find that a book you have purchased does not match the description provided on our website, we are happy to assist with a return or refund.
Eligibility for Return:
- Returns are accepted only if the PDF book does not match the description provided on our website.
- The request for a return must be made within 30 days of purchase.
- We require evidence that the content of the book is significantly different from the description (e.g., missing chapters, incorrect content, formatting issues, etc.).
How to Request a Return:
- Contact our customer support team at [[email protected]] with your order details.
- Provide a brief explanation of why the book does not match the description.
- Attach relevant screenshots or documentation to support your claim.
Return Process:
- Once your return request is approved, you will receive instructions on how to proceed.
- If a return is granted, you will receive a full refund to your original payment method.
Exclusions:
- Books that have been downloaded and used in full may not be eligible for return.
- Returns are not accepted for books purchased by mistake or for personal preferences.
Refund Timeline:
- Refunds will be processed within 5-7 business days once the return has been approved.
Questions or Concerns:
If you have any questions about our return policy, please feel free to contact us at [[email protected]]. We are here to help!
Thank you for shopping with Bookzon Shop!